Fixed-price fix ยท Hacked site
Hacked WordPress Site?
Cleaned and Locked Again
Google shows a warning, visitors land on spam pages, or files appeared that you did not add. The malware is removed, the way in is closed and Google is asked to clear the warning, for one price agreed before any work starts.
from$59
One price, agreed before work starts
Cleanup Log
yourbusiness.com
Step 1
Full backup taken first
Step 2
Infected files and database cleaned
Step 3
The way in found and closed
Step 4
Every password changed
Step 5
Google asked to review the site
A sample of how a cleanup is logged.
Is this your problem?
Does This Sound Like Your Site?
Google shows “This site may be hacked” under your listing
Chrome shows a red “Dangerous site” warning
Visitors get sent to spam, gambling or pharmacy pages
Admin users or files appeared that you did not create
Your host suspended the site for malware
The site sends spam email or shows strange pop-ups
What is included
What You Get for the Price
A Backup Before Anything Changes
A full copy of the site is taken first, so nothing is lost while it is being cleaned.
Files and Database Cleaned
Infected files, hidden backdoors and injected spam are removed from both the files and the database.
The Way In Closed
The weak spot the hacker used, often an old plugin or theme, is found and fixed or removed. WordPress and plugins are brought up to date.
Passwords Changed
Admin, hosting, FTP and database passwords are changed, and admin users you did not create are removed.
Google Asked to Clear the Warning
Once the site is clean, a review is requested in Google Search Console so the warning can come off.
A Plain Note of What Was Found
What was infected, how it most likely got in and what was changed, in plain English.
How it works
From Problem to Fixed in Four Steps
1
Describe the Problem
Use the short form. The site address and a screenshot are enough to start.
2
Get One Fixed Price
You see the price and what is included before anything is touched.
3
The Fix Is Done
Backup first, then the fix, then a short note of everything that changed.
4
Stay Looked After
Add a care plan so it does not happen again. Completely optional.
The price
What the Price Covers
You see exactly what is in the price before you say yes. Anything outside it gets its own price first, and nothing extra is done without your OK.
Included From $59
- One WordPress site
- Cleaning the files and the database
- Closing the way in and changing passwords
- Asking Google to review the site
- A note of what was found and changed
Priced Separately, Only With Your OK
- Other sites on the same hosting account, which are often infected too
- Rebuilding pages the hack deleted, when there is no clean backup
- Moving to a new host if the current one will not restore the account
- Renewing premium plugin licenses
Questions
Common Questions
How Do I Know My WordPress Site Is Hacked?
The usual signs are a Google warning under your listing, a red warning in Chrome, visitors sent to strange pages, or admin users and files you did not add. If you are not sure, send the site address and it gets checked before you are quoted.
Can't I Just Use a Free Security Plugin?
A security plugin is worth having and can remove simple infections. It can miss code hidden in the database or in files it does not scan, and it does not close the way the hacker got in. If the problem keeps coming back, a manual cleanup is the fix.
How Long Until the Google Warning Comes Off?
The review is requested as soon as the site is clean. After that it is up to Google, which says a review can take from a few days to a few weeks.
What Access Do You Need?
Nothing to get a price. Once you say yes, you get a short list: WordPress admin, hosting and, if you have it, Google Search Console. The passwords are changed as part of the cleanup and you get the new ones.
How Do I Stop It Happening Again?
Keep WordPress, plugins and themes updated, use strong passwords and keep a backup off the server. A care plan does all of that and scans the site every morning.
After the fix
Stop It Happening Again
Most hacks come in through an old plugin. Daily Basic keeps everything updated, scans the site every morning and keeps a backup off the server, so a problem is caught early and can be undone.
Daily Basic
per month$85
- Daily backups, kept off the server
- Plugin, theme and WordPress updates
- Uptime checks every 5 minutes
- Daily security scan
Send the Site Address, Get a Price
A short note and the address are enough. You get one fixed price back before any work starts.